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Trout Order FAQ

[Q] Trouble ordering?
[A] Please click here and fill out a form with details of the problems and errors you have encountered.

[Q] Need to talk to a person about your order?
[A] We are available M-F 9-5PM CST at 888-439-8342.

[Q] How do I track my order?
[A] Click here and login using the email and password you registered when you ordered. Click order tracking and click on the invoice number to see the status of your order.

[Q] I lost my password, what do I do?
[A] Click here and type the email you registered when you ordered and click the "Retrieve Password" button. The password will be emailed to you.

[Q] How do I change my account information?
[A] Click here and login using the email and password you registered when you ordered. You can change your account information, track orders, cancel orders and contact customer service.

[Q] How do I contact customer service?
[A] If you have a question about your order please call 1-888-HEY-TFIA (439-8342) M-F 9-5PM CST or login and use our online form.

[Q] Can't Find an answer?
[A] Please click here to fill out a form with details of the problems and errors you have encountered.

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